Worldwide Delivery
We offer shipping to customers around the globe. Regardless of your location, you can enjoy our curated selection of home decor items. Delivery times may vary based on your destination, but we strive to ensure that your order arrives as quickly as possible. Please be aware that international shipping may be subject to local regulations and customs procedures.
Delivery Process
Your order will be handled by trusted couriers who specialize in delivering packages safely and efficiently. Once your order is processed, it will be fulfilled directly to the address you provided during checkout. You will receive a confirmation email with tracking information once your order has shipped, allowing you to monitor its progress until it reaches you.
Handover of Goods
Upon delivery, the package may be handed over in person. It is important that someone is available at the delivery address to receive the package. If you are not available at the time of delivery, the courier may leave a notice with instructions on how to retrieve your package. Please ensure that the delivery address is accurate to avoid any delays.
Communication
All communication regarding your order and shipping inquiries will be conducted via email. We do not provide customer support through phone calls or other messaging platforms. If you have any questions or concerns about your order, please reach out to us at [email protected]. We aim to respond to all inquiries promptly.
Shipping Costs
Shipping costs will be calculated at checkout based on the weight of your order and the destination. You will see the total shipping cost before finalizing your purchase. We do not offer free shipping promotions at this time, but we strive to keep our shipping rates competitive. Be sure to review the shipping options available to you during the checkout process.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. This tracking number allows you to monitor the status of your shipment in real-time. You may use this number on the couriers website to see updates on your delivery. If you experience any issues with tracking, please contact us for assistance.
Shipping Issues
If your order does not arrive within the expected timeframe, please check the tracking information first. If the tracking indicates that the package has been delivered but you have not received it, please check with your neighbors or local delivery service. If you still cannot locate your package, contact us at [email protected] for further assistance. We will work with you to resolve any shipping issues that may arise.